Terms & Conditions

Last Updated: October 30, 2024

Welcome to Lunar Luxuries! These Terms & Conditions ("Terms") govern your use of our website, lunarluxeskin.com, and any purchases or interactions you have with our products and services. By using our site or purchasing our products, you agree to these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.

1. Use of the Website

By accessing or using our website, you confirm that you are at least 18 years old, or the age of majority in your jurisdiction, and have the legal capacity to enter into a contract.

2. Product Information and Descriptions

We strive to provide accurate product descriptions, images, and information. However, we do not guarantee that all information on our site is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

3. Pricing and Payment

Pricing: All prices listed on our website are in the U.S. Dollar and are subject to change without notice. We reserve the right to adjust prices for any reason at any time.
Payment: Payment for products must be made in full at the time of purchase. We accept various payment methods as indicated on our checkout page.
Taxes: Applicable taxes will be added to your order based on your location and as required by law.

4. Orders and Acceptance

When you place an order on our website, you agree that your order is an offer to buy our products. We reserve the right to accept or reject any order at our discretion. You will receive an order confirmation email once we accept your order.

5. Shipping and Delivery

Shipping: We strive to ship orders promptly. Estimated delivery times are provided at checkout, but we do not guarantee delivery dates.
International Shipping: For orders outside of the U.S.A., you may be subject to additional customs duties, taxes, or import fees. These charges are your responsibility.
Delivery Issues: If your order is lost or damaged in transit, please contact us within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve any issues, and request that you also contact them to file a claim.

6. Returns and Refunds

Your satisfaction is important to us. We are happy to accept returns at the cost of the buyer for shipping, for orders that are new, unopened and unused. For detailed information on how to return products and our eligibility criteria for refunds, please contact [email protected]

Return Window: You may return eligible items within 30 days of purchase. Items must be unused, in their original packaging, and in resalable condition.
Refunds: Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part. We reserve the right to deny returns for any reason, at the sole discretion of Lunar Luxuries Body Care & the owners/managers.

7. Intellectual Property

All content on our website, including text, images, logos, and graphics, is the intellectual property of Lunar Luxuries and is protected by copyright, trademark, and other laws. Unauthorized use or reproduction of our content is prohibited.

8. Limitation of Liability

To the fullest extent permitted by law, Lunar Luxuries shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of our website, products, or services. This limitation of liability applies regardless of the legal theory, whether based on contract, tort, negligence, or otherwise. All products are handmade at home with no claim to medical treatment of symptoms or conditions. These items are not third-party tested or FDA certified for any reason. Purchaser and user assumes all risk and liability of utilizing our products. However, all products are quality checked for assurance of quality and performance.

9. Indemnification

You agree to indemnify and hold harmless Lunar Luxuries, its affiliates, employees, agents, and partners from any claims, liabilities, damages, and expenses (including legal fees) arising out of your use of our website, products or breach of these Terms.

10. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website.

11. Governing Law

These Terms are governed by the laws of the United States of America. Any disputes arising from or relating to these Terms or your use of our website shall be resolved exclusively in the courts of Harris County, Texas.

12. Changes to Terms

We may update these Terms periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last Updated” date at the top of this page indicates when these Terms were last revised. It is your responsibility to review these Terms regularly.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]

By continuing to use our website, you confirm that you have read, understood, and agreed to these Terms & Conditions.