Privacy Policy

Last Updated: October 30, 2024

1. Introduction

Welcome to Lunar Luxuries Body Care! Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, lunarluxeskin.com, or engage with our services. By using our site, you agree to the practices outlined in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and payment information when you make a purchase or contact us.
Non-Personal Information: Information that does not identify you directly, such as browser type, IP address, referring website, and device information.
Usage Data: Information about how you interact with our website, including pages visited, time spent on each page, links clicked, and other site interaction data.

3. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your order, new products, and updates.
Improve our website and services by analyzing user behavior.
Personalize your experience on our website.
Comply with legal obligations.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and deliver targeted advertising. Cookies are small text files stored on your device when you visit our site. These help us recognize your browser, remember your preferences, and understand how you interact with our site.

We use different types of cookies:

Essential Cookies: Necessary for the functioning of the website, such as maintaining your session and cart.
Analytics Cookies: Provided by Google Analytics, these cookies help us understand how users engage with our site, so we can improve it. These cookies do not identify individual users and are only activated with your consent.

Marketing Cookies: Used to display targeted ads relevant to your interests. These may be set by third parties with our permission.

You can manage your cookie preferences using the settings in the cookie banner. Essential cookies cannot be disabled, as they are necessary for the website to function.

5. Google Analytics and Google Tag Manager

We use Google Analytics via Google Tag Manager (GTM) to analyze website usage and improve user experience. Google Analytics uses cookies to collect information such as IP address, browser type, and time spent on our site. These cookies are only activated if you consent to analytics cookies.

For more information on how Google processes your data, please review Google’s Privacy Policy.

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6. How We Share Your Information

We do not sell or rent your personal information. However, we may share information in the following ways:

Service Providers: We may share information with third-party vendors who assist us with operations, such as payment processing, order fulfillment, and email communication.
Legal Compliance: We may disclose information if required by law or in response to legal requests.

Business Transfers: If we are involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Non-personal information may be retained indefinitely for analytical purposes.

9. Your Rights and Choices

Depending on your location, you may have rights over your personal information, including:

Access: You can request access to your personal information.
Correction: You can request corrections to your information if it is inaccurate.
Deletion: You may request that we delete your personal data, subject to certain exceptions.
Objection: You may object to certain data processing practices.

Withdrawal of Consent: You can withdraw consent for cookies and other optional data processing activities through the cookie banner or by contacting us.

To exercise your rights, please contact us at [email protected]

10. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Last Updated” date at the top of this page indicates when this policy was last revised.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]