Frequently Asked Questions

Current Processing Time: 5-10 Business Days (excluding weekends and holidays). Please note that processing times are subject to change during peak seasons or high order volumes.

General Product Information

Are your products handmade?

Absolutely! Each of our whipped body soaps, lotions, and body sprays is handcrafted with care, bringing a touch of lunar magic to every product.

Are your products safe for sensitive skin?

Generally, our products are safe for sensitive skin. Our formulas are crafted with gentle, skin-loving ingredients designed to be suitable for all skin types, including sensitive skin. If you have specific allergies, please check the ingredient list before use.

Are your products organic or natural?

Many of our ingredients, such as coconut oil and shea butter, are certified organic. Our products are made with naturally-derived ingredients to give your skin the care it deserves while staying rooted in nature.

Do your products have an expiration date?

Because our products are made with natural ingredients, we recommend using them within 6-12 months for the best experience.

What makes Lunar Luxuries Body Care different?

Each product is thoughtfully crafted with celestial inspiration, natural ingredients, and a sprinkle of cosmic love. We believe in nourishing your skin and your spirit with a touch of moonlit magic.

Usage Instruction & Features

How do I use the whipped body soap?

Scoop a small amount and apply directly to damp skin, wash cloth or loofa. Massage into a rich lather and rinse thoroughly. It's like a celestial cleanse for your body!

Will the lotion feel greasy on my skin?

Not at all! Our lotion absorbs quickly, leaving your skin feeling soft and silky, like moonlight against your skin.

Do the scents last all day?

Our products are designed to deliver a subtle, long-lasting fragrance. For an extra boost, layer the body spray with the matching lotion or whipped soap.

Shipping & Order Details

Do you ship internationally?

At the moment, we ship across the U.S., but are working to expand our reach to bring our cosmic creations worldwide!

How long will it take to receive my order?

Orders typically ship within 10 - 15 business days. You’ll be notified when your order is on its way to you.

What if my product arrives damaged?

A: Oh no! If your item arrives damaged, please contact us within 3 days of delivery, and we’ll send a replacement or offer a solution as quickly as a shooting star.

What is your current turn around time (TAT)?

Our current turn around time (TAT) is 10-15 business days, not including holidays or weekends. However, we pride ourselves in having an excellent turn around time and getting your orders out much sooner!

Wholesale Information

Do you offer wholesale pricing?

Yes, we offer wholesale pricing for select Lunar Luxuries Body Care products. Contact us directly at [email protected] to discuss options and pricing.

Is there a minimum order quantity (MOQ) for wholesale purchases?

Yes, our MOQ for wholesale orders is 20 units per product type. This helps us ensure consistent quality and pricing for all orders.

How long does it take to fulfill wholesale orders?

Wholesale orders typically take 25 - 30 business days to produce and ship, depending on the order size and customization. We’ll provide an estimated timeline during the order process.

Do you provide samples for wholesale products?

Yes, we’re happy to provide samples of our products so you can experience their quality before committing to a wholesale order. Contact us to request a sample pack.

How do I place a wholesale order?

To place a wholesale order, email us at [email protected] or fill out the wholesale inquiry form on our website. We’ll get back to you with all the details.